Privacy Policy
Bus & Black Transport respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What Information We Collect
We may collect personal information including:
Name
Phone number
Email address
Pickup and drop-off locations
Booking details
Any information you provide through our contact or booking forms
We only collect information necessary to provide our transport services and respond to enquiries.
2. How We Collect Your Information
We collect personal information when you:
Fill out a contact form
Request a quote
Make a booking
Call or email us
Visit our website (through cookies or analytics)
3. How We Use Your Information
We use your information to:
Provide quotes and bookings
Contact you about your transport
Provide customer support
Improve our services
Send booking confirmations
Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Sharing Your Information
We may share your information with:
Drivers or staff completing your booking
Payment providers
IT and website service providers
Government authorities if required by law
5. Website Analytics & Cookies
Our website may use cookies and analytics tools (such as Google Analytics) to:
Understand website traffic
Improve our website
Improve advertising performance
You can disable cookies in your browser settings.
6. Storage and Security
We take reasonable steps to protect your personal information from:
Misuse
Loss
Unauthorised access
Disclosure
Information is stored securely via our email, booking systems and website platforms.
7. Access to Your Information
You may request access to the personal information we hold about you and request corrections if necessary.
To request access, contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Bus in Black
Email: businblack57@gmail.com
Phone: 0438802231
Location: Byron Bay, NSW Australia
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.